Prefer email? Reach us at help@myafbase.com. Include what you were doing when the issue happened and whether it repeats every time.
Support
We're here to help.
Bug reports, base data corrections, feature ideas, or general questions — send feedback below or email help@myafbase.com. Most replies arrive within 2–3 business days.
Send feedback
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Your feedback helps make MyAFBase better for the community. The same form is available in the iOS and Android apps under Menu → Send Feedback.
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Common questions
Answers before you ask.
The most common questions about accounts, offline use, iCloud, base data, and official affiliation.
Do I need an account?
No sign-up, login, or email is required. Assignment notes, checklists, and WAR entries are stored on your device. Base maps and hours may update over the network.
Does it work offline?
Checklists, reminders, WAR Tracker, PFRA tools, pay calendar, leave planner, and Essential AFI search work without a connection. Base maps, hours, and weather may update over the network.
How does iCloud sync work?
If iCloud is enabled for MyAFBase on Apple devices, bookmarks, assignment dates, readiness tracker, and checklists sync across your Apple devices. Manage it in iOS Settings > [Your Name] > iCloud > Saved to iCloud > MyAFBase. The Android app keeps data on-device and does not use iCloud.
Base info looks outdated
Gates and hours are unofficial listed information — not live Security Forces status. Verify with official channels (MPF, your chain of command, Security Forces, or .mil sources) before you drive.
Is WAR Tracker official?
No. WAR Tracker is a personal accomplishment log on your device — not connected to MyVector, vMPF, AFPC, or any official personnel system.
How do I reset my data?
Clear WAR Tracker and checklists from the Menu, or delete the app to remove all local data. On Apple devices, disable iCloud for MyAFBase if you use sync.
Official affiliation?
MyAFBase is an unofficial community companion — not affiliated with or endorsed by the DoD, U.S. Air Force, or any installation.
System requirements
Free to download on iOS & Android.
MyAFBase covers 63 CONUS bases (more installations on the way) and requires iOS 26 or later, or Android 8.0 (API 26) or later. Core tools work offline; base maps and hours may update over the network. Download on the App Store or Google Play.
Related policies
Privacy, choices & terms.
How your data is handled and the rules for using MyAFBase. Privacy and legal questions: legal@myafbase.com.
Still need help?
Send feedback from the form above, or email us directly. We read every message.